Can I cancel my Taus order?

Cancellations can be made within 14 days of the date of order. As all pieces are made to order and production begins once your order is placed, we encourage you to contact us as soon as possible at contact@tausstudio.com with any questions regarding your order.

Where are Taus products made?

All Taus garments are produced in-house at our Copenhagen studio by our team. We also collaborate with a small family-run manufacturer in Italy for the production of our leather bags.

What if the style or size I am looking for is not available?

Many Taus pieces are produced in limited quantities or made to order. If a product is unavailable, please contact us at contact@tausstudio.com regarding restocks, bespoke requests, or future availability.

Does Taus have a size guide?

Yes. Taus provides a dedicated size guide at tausstudio.com/pages/size-guide to help you find the right fit. If you need additional guidance, contact us directly.

Can I visit the Taus studio?

Yes. The Taus Copenhagen studio is open by appointment at Center Boulevard 5, 2300 Copenhagen, Denmark. Please contact us at contact@tausstudio.com to arrange a visit.

Can I cancel my Taus order?

Cancellations can be made within 14 days of the date of order. As all pieces are made to order and production begins once your order is placed, we encourage you to contact us as soon as possible at contact@tausstudio.com with any questions regarding your order.

Where are Taus products made?

All Taus garments are produced in-house at our Copenhagen studio by our team. We also collaborate with a small family-run manufacturer in Italy for the production of our leather bags.

What if the style or size I am looking for is not available?

Many Taus pieces are produced in limited quantities or made to order. If a product is unavailable, please contact us at contact@tausstudio.com regarding restocks, bespoke requests, or future availability.

Does Taus have a size guide?

Yes. Taus provides a dedicated size guide at tausstudio.com/pages/size-guide to help you find the right fit. If you need additional guidance, contact us directly.

Can I visit the Taus studio?

Yes. The Taus Copenhagen studio is open by appointment at Center Boulevard 5, 2300 Copenhagen, Denmark. Please contact us at contact@tausstudio.com to arrange a visit.

FAQ – Taus

Q: What is the shipping cost for my order?

Taus offers complimentary shipping on orders above €300 / DKK 2.200. Shipping costs for smaller orders are calculated at checkout based on your location and selected shipping method.

Q: Does Taus ship to my country?

Taus currently ships within the European Union. Shipping options and delivery times will appear at checkout depending on your destination. If you are located outside of the EU and are interested in placing an order, please contact us directly at contact@tausstudio.com.

Q: How can I track my shipment?

Once your Taus order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery.

Q: When will I receive my order?

As all Taus garments are made to order by hand in our Copenhagen studio, production times vary by piece and are listed on each product page. Delivery timelines depend on your location and chosen shipping method.

Q: What payment methods does Taus accept?

Taus accepts major credit and debit cards, Apple Pay, and additional secure payment methods available at checkout, including Klarna and MobilePay in selected regions.

Q: Do I have to pay additional taxes or duties on my Taus order?

As Taus currently ships within the European Union only, there are no additional customs duties or import fees on your order. Any applicable taxes are included at checkout.

Q: What sizing does Taus use?

Taus garments follow standard EU sizing. Depending on the design, some pieces are intended to fit relaxed, oversized, or tailored. We recommend reviewing the product description and size guide before purchasing. If you are unsure, contact us at contact@tausstudio.com for personal sizing guidance.

We offer complimentary shipping on orders above €300 / DKK 2.200. Shipping costs for smaller orders are calculated at checkout based on your location and selected shipping method.

We currently ship within the European Union. Shipping options and delivery times will appear at checkout depending on your destination.

If you are located outside of the EU and are interested in placing an order, please contact us directly.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery.

As all our garments are made to order, production times vary by piece and are listed on each product page. Delivery timelines depend on your location and chosen shipping method.

We accept major credit and debit cards, Apple Pay, and additional secure payment methods available at checkout, including Klarna and MobilePay in selected regions.

As we currently only ship within the European Union, there are no additional customs duties or import fees on your order. Any applicable taxes are included at checkout.

Cancellations can be done within 14 days of the date of order. In case you have any questions regarding your order, please contact us.

All our garments are produced in-house at our Copenhagen studio by our team. We also collaborate with a manufacturer in Italy for the production of our leather bags.

Many of our pieces are produced in limited quantities or made to order. If a product is unavailable, feel free to contact us regarding restocks, bespoke requests, or future availability.

Most made-to-order pieces are delivered within 2–3 weeks from the order date. Production times for specific pieces can be found on their respective product pages.

Made-to-order is a manufacturing model where each piece is produced in response to an actual order, rather than in anticipation of demand. This ensures no unnecessary waste and no overstock — and it also means we can accommodate alterations, custom sizing, and other bespoke requests.

At Taus we prioritise upcycled textiles and deadstock fabrics. Where possible, we work with natural materials with a simple fibre content, avoiding elaborate synthetic blends. Some pieces may include synthetic elements where the design or function requires it, or where the material was sourced as deadstock.

Deadstock fabrics are surplus textiles left over from other brands' production runs. We source this excess from suppliers across Europe, giving fabric that would otherwise go unused a new life at Taus.

Our garments follow standard EU sizing. Depending on the design, some pieces are intended to fit more relaxed, oversized, or tailored. We recommend reviewing the product description and size guide before purchasing.

Detailed garment measurements can be found on each product page to help you compare sizing with pieces you already own. If you have any questions regarding measurement you can always contact us.

If you are between sizes, we generally recommend choosing the smaller size. For more fitted styles, you may prefer sizing up depending on your preferred fit.

If you are unsure, feel free to contact us for personal sizing guidance.

Yes. We provide a dedicated size guide on our website to help you find the right fit. If you need additional guidance, feel free to contact us directly.

Custom sizing is available across all our products. If you can't find your size, contact us with your measurements and we'll assist you from there.

We offer a 14-day return period from the date your order is received. Returned items must be unworn, unused, and in their original condition.

Return shipping costs are the responsibility of the customer. Please contact us directly regarding returns or exchanges.

Please note that bespoke or altered pieces cannot be returned or exchanged.

Exchanges must be returned to our studio first. Once the returned item has been received and approved, we will issue a gift card equal to the original purchase value.

Gift cards are valid for 12 months from the date of issue.

Yes. We offer complimentary repairs on all Taus purchases as part of our commitment to longevity and thoughtful consumption.

Please note that possible shipping and return costs are the responsibility of the customer for our repair service.

To request a repair, please contact us with your order information, a description of the issue, and relevant images if necessary. We will guide you through the process.

We offer bespoke services for custom garments and accessories. Selected ready-to-wear pieces may also be adjusted with custom lengths or other made-to-order modifications depending on the garment.

Please contact us regarding bespoke enquiries.

Every bespoke order is different, but the process typically begins with a consultation either in person in Copenhagen or online where we align on all the key details of your piece. From there, it's carefully crafted to you. Fittings can be arranged according to your needs. For smaller customisations, for example a specific fabrication or a changed detail these can often be agreed over a call or a brief meeting. If you have any questions about bespoke or customised orders, get in touch.